This Privacy Policy explains how our website collects, uses, stores, and protects the personal information of users who access our online services.
It applies to all users, including visitors, registered users, and customers who make purchases through the website.
All personal data is handled in accordance with applicable data protection and privacy laws in the United States, following principles of transparency, fairness, and security.
When using the website, certain information may be voluntarily provided by users, including:
Name
Email address
Shipping address
Phone number (optional)
Information required to process orders
The website also uses tracking technologies, including cookies, to improve navigation and optimize website functionality.
The cookies used may include:
Essential cookies, necessary for proper website operation
Functional cookies, used to store user preferences
Analytics cookies, used to collect anonymous statistical data
Users may manage or disable cookies at any time through browser settings or via available tools on the website.
Collected information is used solely to:
Process orders and ensure delivery
Provide customer support and communicate with users
Comply with legal obligations
Improve website functionality and user experience
Personal data is not sold or shared with unauthorized third parties.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
Session cookies are automatically deleted when the browser is closed.
Persistent cookies may be stored for up to 12 months, depending on their function.
Users may modify or withdraw their consent to cookie usage at any time through browser settings or by contacting us directly.
In accordance with applicable laws, users have the right to:
Access their personal data
Request correction of inaccurate or incomplete information
Request deletion of personal data
Request restriction of processing
Object to data processing
Request data portability
Withdraw consent at any time
All requests will be handled within the timeframes required by law.
Personal data is processed based on principles of lawfulness, transparency, and fairness.
The legal basis for processing may include:
User consent
Performance of a contract
Legal obligations
Appropriate technical and organizational measures are implemented to protect personal data and prevent unauthorized access, loss, or misuse.
For any questions regarding personal data protection, user rights, or this Privacy Policy, please contact us using the information below:
Email: accountmanager@sheltervo.com
Phone: +65 (833) 71821
Address: APT BLK 785A WOODLANDS RISE #14-98, SINGAPORE 731785, SINGAPORE
Business Hours: Monday to Friday, 9:30 AM – 4:30 PM
Delivery Area: United States
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